Terms of Service

1. Introduction

Welcome to Kaiako Ltd ("Company", "we", "our", "us")! These Terms of Service ("Terms", "Terms of Service") govern your use of our web application, Kaiako.ai ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Content

Our Service allows you to generate and post content on various platforms. You are responsible for ensuring that the content complies with all applicable laws and regulations. By posting content on our Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service.

You retain any and all of your rights to any content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your content available to other users of the Service, who may also use your content subject to these Terms.

4. Free and Premium Versions

The Service includes both a free version, which allows one piece of content per day with limited platforms, and a premium version, which offers additional features and content credits through subscription plans. The free version will include a watermark and will require you to enter your email to get your output. Premium users will have additional features such as saving default choices, viewing history, creating content for multiple platforms at a time, and direct social media posting in future updates.

5. Payments and Subscriptions

Payment for subscription plans can be made via Stripe or PayPal. By subscribing, you agree to pay the applicable subscription fees. Subscription fees are billed on a recurring basis and are non-refundable except as required by law. You can cancel your subscription at any time, but please note that refunds are not provided for any unused portion of the subscription.

6. Use of the Service

You agree not to use the Service for any unlawful purposes, including but not limited to fraud, spam, and infringement of intellectual property rights. You agree not to disrupt, overwhelm, attack, modify, reverse engineer, or interfere with the Service or its associated software, hardware, or servers in any way.

7. Data Collection

We collect and store user data as outlined in our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in the Privacy Policy. We employ Firebase Authentication for user account management and MongoDB for data storage.

8. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

9. Limitation of Liability

In no event shall Kaiako Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

11. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us: